Order Statuses:

Order Submitted - "Placed"
Once you have placed with LIKE A QUEEN your order status will appear as "Placed."

Order Processing 
Once you have placed your order, it will be sent to our warehouse to be processed and packed for shipment. Please allow 2 - 3 business days for the order to be processed.

Order Delivery - "Shipped"
Once your order has left our warehouse, the order status will appear as "Shipped".

Order Delivery - "Partially Shipped"
If your order will arrive in multiple shipments, once one of those shipments has left our warehouse, the order status will appear as “Partially Shipped”.

Estimated Delivery Times

The estimated delivery times for orders is based on our shipping partners, Australia Post for Australian Domestic Orders, and DHL for all International Orders.

Australian Orders

Australia Post eParcel (Tracked and Signature)

• Estimated Delivery 3-5 working days to major cities.

International Orders

DHL GM Packet Plus (Tracked and Signature)

• New Zealand/Asia – Estimated Delivery 3-5 working days
• UK, Europe, USA & Canada – Estimated Delivery 5-12 working days
• South Africa – Estimated Delivery 8-14 working days

Handling Times

We have a new fulfilment partner and orders will now be dispatched in 2 working days from placing your purchase online.

All orders will begin shipping on Monday 7th of November.

Existing Orders

For existing orders please allow 5 working days from Monday 7th of November.

If you ordered before the 25th of September and have not yet received your order please fill in the order enquiry form below and we will contact you resolve the issue.

Customer Service – Book Order Enquiry Form