We do not offer returns or exchanges on any sanitary products due to selection error or change of mind. This is because we cannot resell sanitary products that have been handled by customers in any way. Love Luna upholds strict hygiene standards and complies with the Australian Government Department of Health: Therapeutic Goods Administration standards.
We want every Love Luna customer to be satisfied with their purchase. Therefore, we provide as much information to customers as possible before they make a purchase, including product function, composition information and a detailed size chart. This way, customers can purchase the correct products for their needs. We believe that the comprehensive product information we provide mitigates the risk of selection error or change of mind.