How much does it cost to start a return?
- Returns must be made at your own cost. Please return using a standard trackable service.
What if i paid via afterpay?
- We refund the full amount of the item/s purchased less shipping amount regardless of payment method.
What if the wrong address has been entered?
- Please contact us via email immediately so we can update your address prior to having your order dispatched.
- For Australian orders - If your order has been dispatched please contact Australia Post and see if they can update your address. In early stages this is possible https://auspost.com.au/receiving/manage-deliveries-in-transit
- If your item has been sent/delivered to an incorrect address that you entered at the checkout it will be returned back to us or held at a post office until it is returned back to us. Once this return to sender is complete we will contact you and provide you with a full refund back on to your original method of payment.
How do I start a return?
- Click here & enter your order number and email address
- Follow the screen instructions and select the items you want to return
- You will get a confirmation email with shipping guidelines
Still have questions? Email us at email@example.com with your full name, order number and we will get back to you shortly.