With our business adapting to the challenges the current pandemic presents, our normal practice of delivery has been impacted.
There are delivery delays in our network due to:
Express Post delays
As a result of these unparalleled circumstances, our Express Post service is seeing significant delays in delivery. This means that parcels shipped via Express Post could take five business days or more to reach their destination. We know these delays are frustrating, and we’re doing everything we can to keep delivering as safely and quickly as possible.
There are still delivery delays to all international destinations because of the impacts of COVID-19, including due to airline capacity and in-country delivery impacts.
For items sent from the end of March to current, additional delays have occurred of up to 2-4 weeks due to limited flights and government restrictions.